Privacy Policy
Last updated: March 24, 2026
1. Who We Are
Emergency Vet Near Me ("we", "us", "our") operates the website emergencyvetnearme.co and related city-specific domains. We are committed to protecting your privacy and ensuring the security of your personal information.
2. Information We Collect
We collect the following types of information:
- Information you provide: When you call us, fill out a contact form, or communicate with us, we may collect your name, phone number, email address, and details about your pet's condition.
- Automatically collected information: We collect IP addresses, browser type, device information, pages visited, time spent on pages, and referring URLs through cookies and analytics tools.
- Location data: We may collect approximate location data to direct you to the nearest emergency veterinary facility.
3. How We Use Your Information
We use your personal information to:
- Provide emergency veterinary services and connect you with the nearest facility
- Respond to your inquiries and provide customer support
- Improve our website, services, and user experience
- Analyze website traffic and usage patterns through analytics tools
- Comply with legal obligations and protect our rights
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your data based on:
- Consent: When you accept cookies or voluntarily provide your information
- Legitimate interest: To improve our services and provide emergency veterinary care
- Legal obligation: To comply with applicable laws and regulations
- Vital interest: In emergency situations involving the health of your pet
5. Cookies and Tracking
We use cookies and similar technologies to analyze website traffic and improve your experience. For detailed information about the cookies we use, please see our Cookie Policy.
We use DataFast for privacy-friendly website analytics. DataFast does not use cookies for tracking and does not collect personal data.
6. Data Sharing and Third Parties
We do not sell your personal information. We may share data with:
- Service providers: Analytics (DataFast), hosting, and communication tools that help us operate our website
- Emergency veterinary facilities: To connect you with the nearest provider
- Legal authorities: When required by law or to protect our rights
7. Your Rights (GDPR & CCPA)
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Restriction: Request restriction of processing of your data
- Portability: Request transfer of your data to another service
- Objection: Object to processing based on legitimate interest
- Withdraw consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at [email protected].
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Analytics data is retained for a maximum of 26 months.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure hosting, and regular security assessments.
10. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:
Email: [email protected]
Website: www.emergencyvetnearme.co